Customer Experience & Innovation Architect based in Toronto 🍁

I help companies create future-focused and human-centered innovation, product experience and service strategy

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What will you find here?


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<aside> 📚 Courses I teach

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<aside> 📎 Resources

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<aside> 📌 My Innovation framework

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<aside> 🚀 My Passion Projects

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<aside> 💡 How I can help

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<aside> 🎯 My Skills

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<aside> ✍🏼 My Writings

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<aside> 👔 Mentor

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Featured Content

AI 101 Guide

Ever wondered What The AI? This guide will help you explain AI to anyone, even to your grandma!

https://www.slideshare.net/cupcake1812/ai101-guide

Rapid Foresight Canvas

A canvas to help teams get started, align on the view about the future, and set the foundation for a longer-term exercise.

https://www.slideshare.net/cupcake1812/rapid-foresight-canvas

Let's stay in touch!

No spam! I'll just share my latest ideas, thought leadership, things that inspired me, and insights to spur creativity and generate curiosity in you. Anytime you don't like my content, hit subscribe. ;)

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Networking, Projects, Speaking Opportunity or simple chat about an idea? Get in Touch!

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